Track Your Order
Where is my order?
Use one of the options below to check the current status and delivery progress of your order.
Option 1 — Sign in to your account
The quickest way to track your order is to sign in to your Hashmis account. You'll see a full history of your orders, current status, and a direct link to your tracking information.
Option 2 — Look up your order by email
If you checked out as a guest or don't have an account, you can still find your order:
- Go to My Account and click "Check your order status".
- Enter the email address you used at checkout and your order number (e.g. #1001 — found in your confirmation email).
- Click Submit to view your order and tracking details.
Option 3 — Track directly with your carrier
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number and a direct link to your carrier's tracking page. You can also use the links below:
- Evri (Hermes): www.evri.com/track
- Royal Mail: www.royalmail.com/track-your-item
- DPD: www.dpd.co.uk/apps/tracking
Enter your tracking number (found in your dispatch confirmation email) on the relevant carrier's website.
Need help?
If you can't find your order or have a question about your delivery, please contact us and we'll be happy to help.